Estimated Delivery Time
Order Processing
Once an order is placed, we require 1 to 3 business days to process it. On weekdays this is typically one business day, but orders placed on Friday evening or over the weekend may take slightly longer.
Shipping Time After Processing
The average delivery time is 8 to 12 business days after your order has been processed. If you have any questions about the status of your order, our customer service team is happy to help.
Placing an Order
Ordering with Della & Hayes is simple, fast and secure. Just follow these steps:
1. Go to the product page and click the "Add to Cart" button.
2. Double-check that you have selected the correct size and colour.
3. Click "Checkout" and fill in your shipping and contact information.
4. Click "Continue to Shipping" to confirm your address details.
5. Click "Continue to Payment" and select your preferred payment method:
- Credit Card (AMEX, Mastercard, Maestro, Visa)
- Bank Transfer
- EPS
- Direct Payment
6. Click "Complete Order" and follow the payment instructions on the screen.
Security
At Della & Hayes, all payments are protected with SSL encryption, ensuring a secure and reliable checkout environment. If you experience any issues while placing your order, our customer support team is ready to assist you.
Shipping Costs
We offer free shipping on all orders, regardless of the quantity purchased.
Shipping Your Order
Once you have found your perfect piece, we begin processing and shipping your order as quickly as possible.
Sustainability Commitment
To offer fair pricing and reduce environmental impact, we group orders in batches and ship once minimum quantities are reached.
Need Faster Shipping?
If you would like expedited shipping, please contact our customer service team by email. We will be happy to help you find the best available option.
Email: support@dellahayes.com